Fees

Standard classes (Tadpoles and above):

• If paid in advance and miss/cancel: make-up lesson available within 90 days
• If pay per lesson and miss/cancel: holding fee applies. Holding fee deducted from full cost of a make-up lesson
– Holding Fee for missed lessons: Paid in advance: (taken off fee for following weeks lesson) NO holding fee for paid in advance swimmers. 90 days to make up lessons. Missed lesson cannot be used as a fee adjustment nor be rolled over to next block of lessons. Pay as you go: $14.50 holding fee charged for missed lesson to keep your child’s place. (payable with your next lessons). Holding fees will be deducted from the cost of your make-up lesson. Failure to pay holding fee will result in only Advance Block Payment options being available to you. Missing a booked make-up lesson will forfeit the fee deduction opportunity.

Water Babies:

• Missed lessons carry forward (bookings roll over) — no holding fee

Private lessons:

• Different cancellation policy – At SRSC we understand that life does not always run smoothly and you may not be able to attend a pre-booked lesson. Private lessons are arranged outside of our regular class time slots. This requires special arrangements to be made with each instructor. Therefore, if you are unable to attend your private lesson due to illness you are required to give SRSC at least 4 hours of notice prior to the lesson time. If you are unable to attend due to family commitments you are required to give SRSC a minimum of 12 hours of notice prior to the lesson time. Failure to notify us within the allocated time will result in a $25.00 fee which must be paid when you attend your next booked ‘Private lesson’.